Oral and maxillofacial surgical procedures are often covered by either medical or dental insurance. Certain insurance companies require a written referral from your primary care physician or dentist before we can see you. Some insurance policies specifically exclude some or all oral and maxillofacial surgery procedures. It is your responsibility to review and to know your insurance plan.
We strive to deliver the finest care at the most reasonable cost to our patients; therefore, payment is due at the time service is rendered, unless other arrangements have been made in advance. We require that you pay any deductibles, co-payment, and fees over your yearly maximum — as well as non-covered services, if applicable — at the time of surgery. Our office staff will be happy to work with you to provide an estimate of the extent of your insurance coverage and the payment due on or before your surgical appointment.
Most insurance companies will respond within four to eight weeks. Please call our office if your statement does not reflect payments made by your insurance company during that time period. Any balance that remains after your insurance has paid their portion, is your responsibility. Please be sure to read your insurance booklet and forms carefully. If you doubt whether your procedure is covered, please check with your insurance agent or managed care office.
If you do not have insurance coverage or assignable insurance, payment is due in full on the day of service.
We are participating members of many medical insurance companies, including (but not limited to) Aetna, Blue Cross/Blue Shield, Cigna, Excellus, Independent Health and MVP, and several dental insurance companies, including (but not limited to) Cigna Radius, Delta Premiere, Excellus Blue — Cross/Blue Shield, Guardian, and MVP.
For your convenience, we accept Discover, Visa, and MasterCard. We also accept cash or a personal check drawn from a local bank. There is a $30 fee for a returned check. We also accept Care Credit to help you finance your care. Please ask our our staff if you are interested or click Care Credit for an application.
We will send you a monthly statement. Your prompt remittance is appreciated. ALL ACCOUNTS MUST BE PAID IN FULL WITHIN NINETY (90) DAYS from the date of service. If processing of your claim has been delayed, we request your assistance in expediting the process. After 90 days, your outstanding balance is due regardless of the status of your insurance claim.
We will ask you to sign a financial responsibility statement reflecting acknowledgment and understanding of this policy at your initial office visit.
If you have questions regarding your account, please contact us at Fantuzzo - Oral, Maxillofacial & Dental Implant Surgery, P.L.L.C. Phone Number 585-737-6973. Many times, a simple telephone call can clear up any misunderstandings.